Before jumping into the repair process, let’s understand why cracks appear:
- Impact from heavy objects
- Natural shifting or settling of structures
- Moisture infiltration
- Improper installation or uneven subfloor
- Lack of maintenance or sealing
While some cracks are surface-level, others may go deeper. That’s why our marble restoration service isn’t just about patching cracks—it’s about bringing the whole surface back to a uniform, polished, and sealed condition.
We don’t just fix the crack—we restore the entire surface so the repair blends in seamlessly and your marble shines like new again.
Here’s how it works:
1. Preliminary Grinding (Lippage Removal & Flattening)
We start by grinding the marble surface using diamond abrasive pads. This step helps to:
- Level uneven tiles (lippage)
- Remove minor scratches and dull spots
- Open up hairline cracks for proper filling
- Expose the raw surface for better adhesion
This grinding process gives us a clean, smooth base to work on.
2. Grouting & Crack Filling with Mastic Filler
Once the surface is prepared, we begin grouting and filling the cracks and any visible holes using mastic glue—a professional-grade filler specifically designed for natural stone like marble.
Why mastic?
- It bonds well with marble
- Can be color-matched for a seamless look
- Long-lasting and non-yellowing
- Flexible enough to move with minor shifts in the surface
We use high-quality mastic that’s either pre-mixed or tinted to match the exact shade of your marble, ensuring the repair blends in naturally.
3. Second Phase of Grinding
After filling and curing, we perform a second round of grinding. This step ensures:
- The mastic filler is flush with the marble surface
- Any remaining scratches or filler residue is removed
- The surface is prepped for a high-gloss finish
This double-grinding technique is key to making sure your marble surface looks uniform and perfectly level.
4. Powder Polishing with Surfactant
Next, we apply a special marble polishing powder combined with a surfactant. This polishing compound reacts with the marble surface to:
- Restore natural shine
- Enhance color depth
- Smooth out minor imperfections
- Leave a glossy, elegant finish
We use polishing machines equipped with soft pads that glide over the surface, slowly revealing the natural sheen of the marble.
5. Rinsing with Neutral Stone Soap
After polishing, we carefully rinse the surface using a pH-neutral stone soap. This removes:
- Residual polishing powder
- Surface dust and mastic particles
- Any oil or debris left from the polishing stage
Neutral cleaners are important because harsh chemicals can damage marble and strip away its natural finish.
6. Buffing with White Pad
Once cleaned, we buff the surface using a soft white pad. This step:
- Emphasizes the natural veins and color
- Enhances the final shine
- Smooths out any remaining unevenness
- Gives the surface a fresh, finished look
Buffing is what gives marble that luxurious “hotel lobby” shine that everyone loves.
7. Applying Marble Sealer
Finally, we apply a high-quality stone sealer to protect the surface. This seals the grout, the repaired cracks, and the entire marble surface, preventing:
- Stains from liquids
- Moisture intrusion
- Dust and dirt build
- Discoloration over time
Sealing is one of the most important steps and is often skipped in DIY repairs. But with Dubai’s climate and foot traffic, sealing helps your repair last longer.
